Help families in Southwest Ohio, Northern Kentucky and Southeast Indiana file their taxes, claim credits, and get the refunds they’ve earned.
- Weeknight and weekend hours at sites throughout the region (list of locations/dates)
- Comprehensive training – in person (Training Calendar) or online (Online Resources).
- Teamwork and support.
- Professional Continuing Education Credits, college internships, service learning opportunities.
No previous experience is necessary. We ask volunteers to commit to a minimum of 12 hours during tax season, January 23- April 15.
Step 1: Sign Up
Step 2: Train
Step 3: Certify
- Volunteer certifications required are:
- Volunteer standards of conduct
- Intake and quality review
- Advanced or basic tax preparer
- Details on the test taking process are in step 3 of our Volunteer Training Guide
- All certifications are documented after completing tests at the link and learn testing site
- Let us know! Please email us to let us know you have completed your certification. (Name, phone, certification test completed (basic, advanced, military, health savings accounts)
- Last day to certify is February 4, 2017.
Step 4: Schedule
- Tax Volunteer Center allows you to schedule yourself for training and shows your current schedule.
- We will periodically email you the locations needing volunteers.
- On tax day: Please arrive 20 minutes prior to the start of the tax session. Bring
- Photo ID,
- Your workbooks, and handouts and reference materials
- Form 13615 (volunteer agreement)
- Intake and Quality Review completion page.
- Bad weather: If heavy snowstorms are expected, dial 2-1-1 to find out if your tax site will be open. Sites close in Level 2 and 3 emergencies.
- If you are scheduled and must cancel, please contact the site coordinator.
Advanced Resources and Links
- Pub 4961 Volunteer Standards of Conduct– Ethics Training; training materials and test. Summary.
- Publication 4491: Student Training Guide: This is the print version of the Link & Learn courses for basic and advanced tax law training.
- Publication 4491-W: Comprehensive Problems and Exercises Workbook: Provides tax return scenarios for volunteers to complete using TaxWise online training (for training purposes only). Pub 4491w answers for 2016
- Publication 4012: Volunteer Resource Guide Provides a quick and easy way to find answers to common questions such as: “What is the correct filing status?” “Who qualifies as a dependent?” “What income is considered taxable?”
- Publication 17: Your Federal Income Tax Return: An extension of Pub. 4012, Pub. 17 provides the most comprehensive information regarding any tax question.
- Online training (IRS Link and Learn)Online videos from Refund Ohio
- State tax training
- Intake and quality review training: (slideshow from IRS)
- PracticeLab for TaxSlayerSoftware: Use TrainProWeb to access the practice Lab
- IRS Site Coordinator Corner
- Info for Cincinnati Area Site Coordinators
Online Volunteer Training Guide here.
Want to help us spread the word? Print and share our flyer.