Volunteer Opportunities


Help families in Southwest Ohio, Northern Kentucky and Southeast Indiana file their taxes, claim credits, and get the refunds they’ve earned.
We offer:

No previous experience is necessary.  We ask volunteers to commit to a minimum of 12 hours during tax season, January 23- April 15.

Here’s How:

Step 1: Sign Up


Step 2: Train


  1. Please visit our online Volunteer Training Guide,  which walks you through each step.  The print version is available here. 
  2. Attend Classroom training- sign up using our Volunteer Training Calendar. Note: Last training date is 1/28/17
  3. Or train online using our Online training resources .

Step 3: Certify


  • Volunteer certifications required are:
    • Volunteer standards of conduct
    • Intake and quality review
    • Advanced or basic tax preparer
  • Details on the test taking process are in step 3 of our Volunteer Training Guide
  • All certifications are documented after completing tests at the link and learn testing site
  • Let us know! Please email us to let us know you have completed your certification. (Name, phone, certification test completed (basic, advanced, military, health savings accounts)
  • Last day to certify is February 4, 2017.

Step 4: Schedule


  • Tax Volunteer Center allows you to schedule yourself for training and shows your current schedule.
  • We will periodically email you the locations needing volunteers.
  • On tax day: Please arrive 20 minutes prior to the start of the tax session. Bring
    • Photo ID,
    • Your workbooks, and handouts and reference materials
    • Form 13615 (volunteer agreement)
    • Intake and Quality Review completion page.
  • Bad weather: If heavy snowstorms are expected, dial 2-1-1 to find out if your tax site will be open.  Sites close in Level 2 and 3 emergencies.
  • If you are scheduled and must cancel, please contact the site coordinator.

Advanced Resources and Links


sidearrow  Online  Volunteer Training Guide here.

sidearrow  Want to help us spread the word? Print and share our  flyer.