Volunteer Opportunities

Help families in Southwest Ohio, Northern Kentucky and Southeast Indiana file their taxes, claim credits, and get the refunds they’ve earned.

We offer:

  • Weekday, weeknight and weekend hours at sites throughout the region.
  • Comprehensive training – in person or online.
  • Teamwork and support.
  • Professional continuing education credits, college internships, service learning opportunities.

No previous experience is necessary, though we do ask that volunteers commit to working a minimum of 12 hours during tax season, January 31- April 18.

Here’s How:

Step 1: Sign Up


Step 2: Train


Step 3: Certify


  • Volunteer certifications required are: Intake and quality review (print last slide to confirm attendance); volunteer standards of conduct (VSOC) (test on testing site); advanced or basic tax preparer (test on testing site). Please print out certifications and bring with you when you volunteer)
  • Testing site
  • Certification tutorial (pdf)
  • Let us know! Please email us to let us know you have completed your certification. (Name, phone, certification test completed: (basic, advanced, military, health savings accounts) (Link to email)

Step 4: Schedule


  • This site provides your volunteer schedule and opportunities to sign up as well as your current schedule.
  • On tax day: Please arrive 20 minutes prior to the start of the tax session. Bring a photo ID, your workbooks and handouts and all your certifications including Form 13615 (volunteer agreement) and the Intake and Quality Review completion page.
  • Bad weather: If heavy snowstorms are expected, dial 2-1-1 to find out if your tax site will be open.
  • If you are scheduled and must cancel, please contact the site coordinator.

Step 5: Advanced Resources


Want to help us spread the word? Print and share our flyer.